Shipping policy

 

Shipping Policy

Shipping destinations
We ship to Ireland and other countries within the European Union.

Order processing
Orders are usually prepared within 2–5 business days after payment is confirmed. Made-to-order items may take longer. Any longer processing time will be stated on the product page or communicated before dispatch.

Shipping costs
Ireland:
• Standard delivery: €4
• Free standard delivery on orders of €50 or more
• Express delivery: €9

Other European Union countries:
• Standard delivery: €13

Available shipping options and the final shipping charge are shown at checkout before you place your order.

Estimated delivery
After dispatch, delivery usually takes:
• Ireland: 2–5 business days
• Other European Union countries: 5–10 business days

These are estimates, not guaranteed delivery dates. Carrier delays may affect delivery. If we become aware of a delay affecting your order, we will notify you.

Tracking and delivery issues
When tracking is available, we will email you the tracking details after dispatch.

If your order is delayed or arrives damaged, please contact us at anasartys@gmail.com.

Returns and cancellations
For information about returns, refunds and cancellations, please refer to our Refund Policy.

Nothing in this policy limits your statutory consumer rights.